1. Read carefully the user’s manual and instructions on the Personal Identification
Number (PIN) mailer.
2. Sign the back of your Card as soon as you receive it.
3. Use your new card on an ATM immediately to change the system generated PIN.
4. Please change your PIN to a new four digit number if your choice, memorize it
and destroy the PIN mailer. Preferably, change it every quarter.
5. Never use a PIN that could be easily guessed, e.g. your birthday or telephone
number.
6. Please keep the Personal Identification Number (PIN) secret and do not disclose
In case the PIN is divulged, please change your PIN immediately at any ATM.
the PIN to anybody, including a family member or your Banker.
7. Giving your card and disclosing the PIN to someone is like giving a blank signed
cheque.
8. Please refrain from taking help from any strangers in the ATM room.
9. Beware of “Shoulder surfing”, i.e. shield your PIN from onlookers by using your
body. Once you complete transaction, check to be sure that you have your card
and your receipt, and then leave immediately.
10. Never let anyone to see you enter your PIN.
11. Please do not allow any other person to the ATM room when you are transacting
on the ATM similarly please wait outside the ATM room if anybody is already
inside.
12. Please keep a separate note of your card number and associated account number.
These particulars will be necessary for blocking the card in case of loss of the
card.
13. Be alert. If you find signs of any external fittings or loose wiring, report to the
Bank/contact centre and use another ATM.
Taking care of your card:
1. Your card very is important and must be kept safely.
2. The card must not be kept near a TV.
3. Store your card in secure place where you will immediately know if it is missing.
4. Store the ATM- cum-Debit card carefully so that the magnetic strip does not get
damage.
5. Never leave your card unattended, e.g. in your card in a hotel room or at work.
Did you know………?
1. You can get cash within 60 seconds from an ATM anywhere and at anytime.
2. You can check your account balance on ATM.
3. You can print last few transactions of your account through ATM.
4. Card with PIN can be used for withdrawal of money from ATMs as well payment of
bills at shops, restaurants, petrol pumps etc.
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